Shipping & Returns

Shipping

Shipping costs are calculated per item based on weight and size. Items will be posted via Royal Mail Tracked & Signed for within 7-10 working days. Once your order has been shipped, you will receive an email notification with a tracking number.

Please note that Zena Hamon cannot be responsible for any custom taxes payable when an item enters the country of its destination.

Returns

To be eligible for a return, you must notify us within 3 days of receiving your item. Your item must be unused, in the same condition that you received it and must also be in the original packaging. Please email zenahamon@hotmail.com to begin the return process. To complete your return, we require a receipt or proof of purchase.